At Treten Networks Limited, our unwavering commitment lies in ensuring that our clients operate securely by providing them with state-of-the-art Infrastructure and Cybersecurity services through Advisory, Assessment, and Consultancy (AAC). Our mission is to empower our clients to focus on their core business, secure in the knowledge that their digital assets are protected.
In our pursuit of becoming the preferred digital transformation solutions provider across all our operating territories through the provision of Network & Cyber Security, XaaS (Cloud Services), Network Infrastructure, Consulting, GRS, and Managed Services to our valued clients, we are steadfast in maintaining an effective and efficient Quality Management System, aligned with the requirements of ISO 9001:2015. This system serves as a testament, both internally and externally, to our unwavering commitment to deliver local services to global standards.
In fulfilment of this resolve, we are committed to:
- Customer Focus: At Treten Networks Limited, we recognize that our clients are the focal point of our operations. Our unwavering commitment is to understand, identify, document all client service requirements and fulfil their needs, ensuring that our services consistently meet or exceed their expectations.
- Leadership: Our leadership team plays a pivotal role in establishing a quality-oriented culture within the organization. They provide clear direction, set quality objectives, and promote engagement throughout the workforce.
- Engagement of People: We understand that our employees are essential to our success. We encourage their active involvement in quality-related activities, provide opportunities for skill development, and promote a culture of collaboration and continuous improvement.
- Process Approach: We have adopted a process approach to managing our operations. This ensures that our activities are streamlined, efficient, and consistently deliver the desired outcomes.
- Improvement: Quality improvement is an integral part of our organization. We regularly assess our processes, monitor performance metrics, and implement corrective and preventive actions to enhance the effectiveness and efficiency of our operations.
- Evidence-Based Decision Making: We base our decisions on factual information and data analysis. This approach enables us to make informed choices that drive the continual improvement of our services.
- Relationship Management: We recognize the importance of building strong relationships with our clients, suppliers, and other stakeholders. These relationships are built on trust, mutual respect, and a commitment to achieving common objectives.
- Compliance and Risk Management: Treten Networks Limited is dedicated to adhering to all applicable legal and regulatory requirements. We also proactively identify and mitigate risks to ensure the sustainability of our operations.
We recognize that achieving and maintaining ISO 9001:2015 certification is essential to our commitment to quality. We will regularly review and update our Quality Policy to ensure its continued relevance and alignment with our mission and vision.
This quality policy is communicated to all relevant interested parties, and every employee is committed to its implementation.
Chief Executive Officer
Quality Policy TNL-TM-QP-01
Authorization Date: 07/09/2023